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Did You Know: One App Can Solve 3 Major Home Health Headaches

by Nick AHT | Dec 8, 2020 | Hospice Nursing

In the home health and hospice industry, our services are incomplete without a compassionate human touch. But the human touch can also lead to human error: 1) inefficient protocols, 2) nurse fatigue and turnover, and 3) inaccessible over-the-phone support. These three...

Did You Know? Tracking Call Types is Essential to Compassionate Care

by Nick AHT | Nov 19, 2020 | Patient Care

Afterhours triage provides a unique service during time periods in which patients and caregivers may feel especially vulnerable. Studies have revealed that while the majority of patients and caregivers find comfort in discussing their concerns over the phone with a...

Did You Know? Total Triage Helps Satisfy New CMS Disaster Preparedness Requirements

by Nick AHT | Nov 14, 2020 | Hospice Administration

As you know, back in September of 2016, the CMS finalized a new disaster readiness rule for health care institutions participating in the Medicare and Medicaid programs, which includes new provisions for home health agencies. The deadline for compliance, November...

Did You Know: You Can’t Fix What You Don’t Measure

by Nick AHT | Oct 29, 2020 | Hospice Administration

Whether you’re at the helm of a home health business or building a house, if you make key decisions based on a “best guess,” you are doomed to miss the mark. Measurement enables precision in execution. Without it, you are lost in the dark, at the mercy of chance....

Did You Know? Home Health Patients Need Nurse Call Buttons Too

by Nick AHT | Oct 23, 2020 | Patient Care

There is nothing quite as comforting as a nurse call button at your hospital bedside, or the immediate support that comes with it. This is why leaving the hospital after an extended stay can be a frightening experience for patients and caregivers alike. Without the...
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