The patient experience people
Total Triage is a leader in compassionate, world-class after-hours telephone triage for home health and hospice organizations, their patients, and caregivers.
Healthcare needs are not confined to a 9-5 schedule. Total Triage gives your patients and caregivers around-the-clock support by instantly connecting them to nurses with record speed to answer accuracy.
Total Triage helps patients, nurses, and your organization as a whole.
- Improve quality of care by providing patients and caregivers with peace of mind, faster response times, and instant access to a qualified nursing staff.
- Reduce staff burnout and turnover by reducing strain and workload.
- Cut costs by reducing the need for additional full-time staff.
- Improve staff performance by using call recordings and key metrics to identify training opportunities.
- Streamline operations by using an affordable, simplified technology solution.
- Our team of carefully screened and trained nurses answer patient and caregiver calls within seconds, assess callers’ needs, set realistic expectations, and contact on-call nurses according to client escalation protocols.
- Client visit nurses utilize the Total Triage app to stay connected to Total Triage nurses.
- Calls are recorded for quality and training purposes.
- Recordings may be referenced by attending nurses and case managers.
- Get support during periods of high call volume, staff meetings, or other events that put a strain on staff resources.
- Additional resources help maintain quality care during natural disasters, facility downtimes, and unplanned staffing changes.
- Home health and hospice visit nurses utilize Total Triage to easily reference additional available resources.
- Key performance indicators help streamline operations, improve protocols, and provide better care.
Learn how Total Triage can reduce hospice nursing staff compassion fatigue.
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Transform your patients’ standard of care. It’s easy and affordable.
About 24/7 Triage
Connect your patients to licensed nurses around the clock.
What Clients Are Saying
Hear how Total Triage is boosting efficiency for home care agencies across the U.S.
Your nurses will love the Total Triage app. It’s cutting edge mHealth tech that’s oh-so-easy to use.