by Nick AHT | Dec 8, 2020 | Hospice Nursing
In the home health and hospice industry, our services are incomplete without a compassionate human touch. But the human touch can also lead to human error: 1) inefficient protocols, 2) nurse fatigue and turnover, and 3) inaccessible over-the-phone support. These three...
by Nick AHT | Nov 19, 2020 | Patient Care
Afterhours triage provides a unique service during time periods in which patients and caregivers may feel especially vulnerable. Studies have revealed that while the majority of patients and caregivers find comfort in discussing their concerns over the phone with a...
by Nick AHT | Nov 14, 2020 | Hospice Administration
As you know, back in September of 2016, the CMS finalized a new disaster readiness rule for health care institutions participating in the Medicare and Medicaid programs, which includes new provisions for home health agencies. The deadline for compliance, November...
by Nick AHT | Oct 29, 2020 | Hospice Administration
Whether you’re at the helm of a home health business or building a house, if you make key decisions based on a “best guess,” you are doomed to miss the mark. Measurement enables precision in execution. Without it, you are lost in the dark, at the mercy of chance....
by Nick AHT | Oct 23, 2020 | Patient Care
There is nothing quite as comforting as a nurse call button at your hospital bedside, or the immediate support that comes with it. This is why leaving the hospital after an extended stay can be a frightening experience for patients and caregivers alike. Without the...
