According to Pew Research Center, nine in 10 people have a cell phone as of 2015 and half of all Americans keep a tablet device in their homes. Using these handy devices, consumers these days take advantage of all sorts of mobile applications to make certain parts of...
For many hospice and home care providers, trying to grow while supporting the cost of growth is an ongoing balancing act. For our hospice and homecare company in California, the struggle of handling afterhours calls for over 100 patients reached a tipping point in...
Afterhours triage provides a unique service during time periods in which patients and caregivers may feel especially vulnerable. Studies have revealed that while the majority of patients and caregivers find comfort in discussing their concerns over the phone with a...
There is nothing quite as comforting as a nurse call button at your hospital bedside, or the immediate support that comes with it. This is why leaving the hospital after an extended stay can be a frightening experience for patients and caregivers alike. Without the...
Studies show that the majority of patients and caregivers find comfort in discussing concerns over the phone with a nurse, but they are often hesitant to use after-hours call services. Many patients and caregivers view after-hours calls as disturbances because they...
ThedaCare at Home, a hospice and home-health provider located in Appleton, Wisconsin, was facing unprecedented staffing concern. “There were four people positioned for retirement,” Bobbie Thompson, Manager of Clinical Office Operations at ThedaCare at Home recalls,...