The #1 Myth About Hospice Telephone Triage

After-hours telephone triage has become an important resource for hospices facing staffing shortages or who are concerned about nursing staff burnout. But there are a lot of myths out there about the role of after-hours telephone triage, particularly as it relates to...

How CAHPS Survey Vendors Get Their Data

In August, the Centers for Medicare and Medicaid Services (CMS) held its 2015 CAHPS for Accountable Care Organizations (ACO) participating in Medicare initiatives survey vendor training. Generating objective data collected with these surveys will give hospice...

Hospice in Other Countries and Cultures

October 10, 2015 was World Hospice and Palliative Care Day celebrating and supporting hospice and palliative care delivered all around the world. Understanding the different cultural perspectives on death and dying can give hospice care providers valuable insight into...

Major Hospice Payment Change

The Centers for Medicare & Medicaid Services (CMS) announced their final rule on the FY2016 Hospice Wage Index at the end of July. It included some major changes in the way hospice providers are going to be reimbursed. The new payment system was originally...