by aht | Sep 30, 2020 | Hospice Administration, Hospice Nursing, Industry News
The surveys established as a result of the IMPACT Act are coming and before your hospice can pass with flying colors, it will help hospice administrators to know where others have failed. Key to understanding the pitfalls is the Centers for Medicare and Medicaid (CMS)...
by aht | Sep 13, 2020 | Hospice Administration
Hospice administrators might think it’s cost efficient to hire a traditional answering service to take messages and/or transfer incoming calls to the on-call hospice staff, but there are hidden costs to their limited services. When shopping for an after-hours...
by aht | Sep 11, 2020 | Hospice Administration
Busy hospice providers need reliable after-hours care that doesn’t put extra demands on already overworked staff. That care also has to fit seamlessly with your operational protocols so there is no disruption to the quality or continuity of care given to patients and...
by aht | Sep 10, 2020 | Hospice Administration
Compassion fatigue is a real threat to the health of your hospice staff and the efficient functioning of your hospice. Stress and burnout are precursors to a greater problem, and if not dealt with soon and often, they can turn into a more serious, depleted emotional...
by aht | Aug 10, 2020 | Hospice Administration
With all the financial pressures faced by the hospice industry these days, it’s refreshing to hear news that doesn’t have a large price tag attached to it. The high turnover rate for home health workers is a big problem, but a job satisfaction survey shows that...
by aht | Aug 8, 2020 | Hospice Administration
Nursing turnover is one of the greatest challenges in the hospice industry today. To bridge the gap, hospice providers look to telephone triage companies to take calls when the office is closed: weeknights, weekends and holidays. A telephone triage service may be the...