by aht | Oct 1, 2020 | Hospice Administration
Because of the demanding nature of the hospice industry, clinical administrators, hospice directors, and after-hours coordinators often struggle to find ways to provide quality care while keeping a tight rein on staffing costs. Quality care is the number one priority...
by aht | Sep 30, 2020 | Hospice Administration, Hospice Nursing, Industry News
The surveys established as a result of the IMPACT Act are coming and before your hospice can pass with flying colors, it will help hospice administrators to know where others have failed. Key to understanding the pitfalls is the Centers for Medicare and Medicaid (CMS)...
by aht | Sep 26, 2020 | Industry News
After-hours telephone triage has become an important resource for hospices facing staffing shortages or who are concerned about nursing staff burnout. But there are a lot of myths out there about the role of after-hours telephone triage, particularly as it relates to...
by aht | Sep 24, 2020 | Patient Care
The Centers for Medicare and Medicaid (CMS) scrutiny of hospice care continues. Spending, discharge trends, emergency room (ER) visits, and the frequency of skilled visits that hospice patients received in the last days of their care are the focus of recent Medicare...
by aht | Sep 13, 2020 | Hospice Administration
Hospice administrators might think it’s cost efficient to hire a traditional answering service to take messages and/or transfer incoming calls to the on-call hospice staff, but there are hidden costs to their limited services. When shopping for an after-hours...
