Comparing Hospice Telephone Triage Providers

Nursing turnover is one of the greatest challenges in the hospice industry today. To bridge the gap, hospice providers look to telephone triage companies to take calls when the office is closed: weeknights, weekends and holidays. A telephone triage service may be the...

NHPCO Regulatory Requirements for After-Hours Triage

Recently, National Hospice and Palliative Care Organization (NHPCO) Director of Regulatory and Compliance, Jennifer Kennedy, issued a clarification on the use of after-hours on-call services. The Director reminded NHPCO members that under the federal hospice...

Hospice Nursing: Keys to Caring

The latest statistics from the National Hospice & Palliative Care Organization (NHPCO), Medicare, and a study of team attitudes and relationships in hospice care (the STAR study) pinpoint the Keys to Caring for hospice nurses today.